Terms & Conditions

Shipping
Orders are dispatched within four working days. All orders are sent via PostNL. The online Otherwhere store does not ship outside Europe. Please enquire at info@otherwhere.nl for international shipping possibilities.

Returns
Due to the nature of all products being handmade and numbered in limited editions all purchases are final.

Damaged Product
Did you receive a defective item? Please enquire at info@otherwhere.nl for the possibilities, please make sure to be ready to submit photographic evidence.

Privacy Policy
We do not store payment details nor do we share customer details with any third parties.

Product Images
As all products are handmade, purchased products might vary slightly from the product used in the product images.

Special Offers
Any special offers as mentioned in newsletters or via social media are only applied by using the designated Promotional Code. Special offers only run until stocks are exhausted. Using a Promotional Code is not a guarantee.

Cover variations
Products with varying covers are shipped randomly, unless enquired specifically via info@otherwhere.nl. Enquiry is not a guarantee, as stocks might be exhausted.

Enquires
For any enquires on products, shipping, refund and return, please contact info@otherwhere.nl

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