Terms & Conditions

Shipping & Covid-19
Our online shop is open during the ongoing situation. Deliveries will be grouped and sent twice a week, and will be despatched by PostNL. Please allow a few extra days for your order to arrive as these are busy times for all involved. The online Otherwhere store does not ship outside Europe, please enquire at info@otherwhere.nl for international shipping possibilities. 
Thank you for your support.

Due to the nature of all products being handmade and numbered in limited editions all purchases are final.

Damaged Product
Did you receive a defective item? Please enquire at info@otherwhere.nl for the possibilities, please make sure to be ready to submit photographic evidence.

Privacy Policy
We do not store payment details nor do we share customer details with any third parties.

Product Images
As all products are handmade, purchased products might vary slightly from the product used in the product images.

Special Offers
Any special offers as mentioned in newsletters or via social media are only applied by using the designated Promotional Code. Special offers only run until stocks are exhausted. Using a Promotional Code is not a guarantee.

Cover variations
Products with varying covers are shipped randomly, unless enquired specifically via info@otherwhere.nl. Enquiry is not a guarantee, as stocks might be exhausted.

For any enquires on products, shipping, refund and return, please contact info@otherwhere.nl

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